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Для этого в тот же день были сданы все необходимые анализы, ЭКГ.\n07.04.25 нужно было забирать выписку.\nВ регистратуре сказали, что выписка в 110 кабинете, под кабинетом прождали в очереди 1,5 часа. Зайдя в кабинет было сказано, что там выписки нет,чтобы шли в регистратуру. Снова подошли в регистратуру, просили перепроверить стопку с выписками. Снова ничего, снова отправили в 110 кабинет. В кабинете сотрудница снова заявила, что у неё нашей выписки нет, отправила в регистратуру. Регистратура сказала подняться в 307 кабинет. Сходили.\nВ 307 кабинете сказали идти и разбираться регистратуре и 110 кабинетом, т. к. документы все там.\nСпустились обратно. В регистратуре - документов нет, в 110 кабинете появилась медкарточка но без выписки. Где она делась и была ли вообще - не ясно. Ответ сотрудницы 110 кабинета\"Я не знаю. Что вы от меня хотите? Обращайтесь, куда хотите.\" Может быть, 110 кабинет - это её дом родной, а я пришла без спроса? \nОбратились по телефону в 307 кабинет, и наконец нам выдали выписку. От звонка до выдачи выписки прошло 5 минут. С момента прихода в поликлинику прошло 2,5 часа!\nУ меня есть вопросы по поводу сотрудника 110 кабинета,в чьей компетентности я сильно сомневаюсь. И ещё вопрос, почему сразу 307 кабинет не занялся этим делом, почему пришлось ходить дважды? Почему такой бардак вообще?\nПро извинения я даже не спрашиваю, наверное, это так и нужно - выбивать выписку из мед документов с нервами, беготней по кабинетам и кучей потраченного времени.\nНо я считаю, что это полное дно.","fullText":"","textLanguage":"RU","textTranslations":{"EN":"On 04/01/25, we ordered an extract from the outpatient card. To do this, all the necessary tests and an ECG were performed on the same day.\n04/07/25 it was necessary to pick up the statement.\nThe receptionist said that the statement was in room 110, and they waited in line for 1.5 hours under the office. When I entered the office, I was told that there was no statement there, so that they could go to the registry office. We went to the reception desk again and asked them to double-check the stack of statements. Again, nothing, they were sent to the 110th office again. In the office, the employee again stated that she did not have our statement, sent it to the registry. The receptionist told me to go up to room 307. We went.\nIn room 307, they told the receptionist and room 110 to go and sort it out, because the documents are all there.\nWe went back down. There are no documents in the registry, a medical card appeared in the 110th office, but without an extract. It is not clear where she went or if she was there at all. The response of the employee of the 110 cabinet\"I don't know. What do you want from me? Contact us wherever you want.\" Maybe her office is her home, and I came without asking? \nWe contacted room 307 by phone, and finally they gave us an extract. It took 5 minutes from the call to the issue of the statement. 2.5 hours have passed since I arrived at the clinic!\nI have questions about an employee of the 110th cabinet, whose competence I strongly doubt. And another question, why didn't cabinet 307 immediately take up this case, why did I have to go twice? Why is it such a mess at all?\nI'm not even asking about apologies, which is probably the way to go - knocking out an extract from medical documents with nerves, running around offices, and a lot of wasted time.\nBut I think it's a complete bottom.","TR":"04/01/25 tarihinde ayakta tedavi kartından bir alıntı sipariş ettiler. Bunun için aynı gün gerekli tüm testler, EKG yapıldı.\n04/07/25 tarihinde beyanı almak gerekiyordu.\nKayıt ofisi, ifadenin 110 ofiste olduğunu, ofisin altında 1,5 saat sırada beklediklerini söylediler. Ofise girdikten sonra, kayıt ofisine gitmeleri için orada taburcu olmadığı söylendi. Kayıt ofisine tekrar yaklaştık, ekstreleri içeren yığını iki kez kontrol etmelerini istediler. Yine hiçbir şey, yine 110 ofisine gönderildiler. Ofiste çalışan yine ifademizin olmadığını söyledi, onu kayıt ofisine gönderdi. Kayıt ofisi 307 ofise yükselmesini söyledi. Gittiler.\n307'de ofise gidip kayıt ofisini ve 110 ofisini anlamalarını söylediler, çünkü belgelerin hepsi orada.\nGeri döndük. Kayıt defterinde belge yok, 110 ofisinde bir sağlık kartı belirdi, ancak taburcu olmadan. Nereye gittiği veya hiç olup olmadığı belli değil. Ofisin 110 çalışanının cevabı \"Bilmiyorum. Benden ne istiyorsunuz? İstediğiniz yere gidin.\" Belki 110 ofis onun memleketi, ama ben talep edilmeden geldim? \nTelefonla 307 ofisine ulaştık ve sonunda bize bir ifade verdiler. Aramadan ifadenin verilmesine kadar 5 dakika geçti. Kliniğe geldiğimizden bu yana 2,5 saat geçti!\nYetkinliğinden çok şüphelendiğim ofisin 110 çalışanı hakkında sorularım var. Ve başka bir soru, neden hemen 307 kabine bu işe girmedi, neden iki kez gitmek zorunda kaldım? Neden böyle bir karmaşa var ki?\nÖzür hakkında soru sormuyorum bile, muhtemelen böyle olması gerekiyor - bal belgelerinden bir ekstreyi sinirlerle, ofislerde koşarak ve harcanan çok zamanla yıkmak.\nAma bence bu tam bir dip."}},{"id":"SyFt92ouVaqLKePaCBzfR648409Ph_jK","object":{"id":"/sprav/1047947161"},"author":{"name":"Роман","avatarId":"58107/wOEUlJMYlT3uFJ5Si2Zyh9hvrio-1","url":"//reviews.yandex.ru/user/an0z0zevpuam77fey2k3ncj4cc?utm_source=org&main_tab=org","level":"Знаток города 2 уровня","verified":false,"linkTheme":"black","scoreQuestion":"","publicId":"an0z0zevpuam77fey2k3ncj4cc","reviewsCount":1},"rating":{"newDesign":true,"max":5,"val":1},"photos":[],"moderated":true,"time":"21 апреля","text":"Были записаны на узи мочевого, при проведении узи ( затраченное время не более 5 мин) выяснилось что мочевой не до конца заполнен, хотя воды выпили нужно количество, Мы предложили посидеть в коридоре подождать, пока вода наполнит мочевой, и повторно сделать узи, услышали кучу возмущений, недовольства, типа сфига ли?\n\nНам снова придется записываться, ждать неделю, а все это время, никакого лечения мы не можем совершать, \n\nИтог: идем записываться в платную\n\nОтвратительное отношение к пациентам в госмедучереждениях на каждом шагу","fullText":"","textLanguage":"RU","textTranslations":{"TR":"İdrar ultrasonuna kaydedildiler, ultrason yaparken (harcanan süre 5 dakikadan fazla değil) idrar yolunun tamamen dolmadığı ortaya çıktı, ancak bir miktar suya ihtiyaç duyulmasına rağmen koridorda oturmayı, suyun idrarı doldurmasını beklemeyi ve tekrar ultrason yapmayı önerdik, bir sürü rahatsızlık, hoşnutsuzluk duyduk, tansiyon gibi mi?\n\nTekrar kayıt yaptırmamız, bir hafta beklememiz gerekecek ve bunca zaman tedavi göremeyiz, \n\nSonuç olarak: Ücretli olana kaydolmaya gidiyoruz\n\nHer fırsatta devlet meducezhdezhniya'daki hastalara karşı iğrenç tutum","EN":"They were recorded for ultrasound of the urinary tract, during ultrasound (time taken no more than 5 minutes) it turned out that the bladder was not fully filled, although we drank the necessary amount of water, We offered to sit in the corridor until the water filled the bladder and do the ultrasound again, we heard a lot of indignation, discontent, like what?\n\nWe'll have to sign up again, wait a week, and during that time, we can't do any treatment., \n\nBottom line: we're going to sign up for a paid program\n\nDisgusting treatment of patients in state medical institutions at every turn"}},{"id":"2rzvCQZpT30OzTjMoC9OZN_DTHnB5a7Uu","object":{"id":"/sprav/1047947161"},"author":{"name":"Александр Ермаков","avatarId":"41409/5pA405NfcTh1oiiIpgHQS5BSedk-1","url":"//reviews.yandex.ru/user/t5gkw3vr2kyttfamt8wjwu5fe4?utm_source=org&main_tab=org","level":"Знаток города 6 уровня","verified":false,"linkTheme":"black","scoreQuestion":"","publicId":"t5gkw3vr2kyttfamt8wjwu5fe4","reviewsCount":5},"rating":{"newDesign":true,"max":5,"val":5},"photos":[],"moderated":true,"time":"15 мая","text":"Огромное СПАСИБО ОДПП Лауре Николаевне , отдельное СПАСИБО Алесе Владимировне за чуткое, внимательное, отношение к пациентам. Крепкого здоровья, мирного неба. Ермаков","fullText":"","textLanguage":"RU","textTranslations":{"TR":"ODPP Laura Nikolaevna'ya çok teşekkür ederim, hastalara karşı hassas, özenli tutumu için Alesa Vladimirovna'ya özel teşekkürler. İyi sağlık, huzurlu gökyüzü. Ermakov","EN":"Many THANKS to Laura Nikolaevna ODPP, and special THANKS to Ales Vladimirovna for her sensitive, attentive attitude towards patients. Good health, peaceful sky. Ermakov"}},{"id":"VYBS-T1G8T0r9YRm4Dtv0Sk2DBaMYA","object":{"id":"/sprav/1047947161"},"author":{"name":"Яна Кира","avatarId":"25817/CNmk7pjSLv16KAJCURnyK1hqC0-1","url":"//reviews.yandex.ru/user/ngygr8he8tjpy5yzefrjxenc4c?utm_source=org&main_tab=org","level":"Знаток города 4 уровня","verified":false,"linkTheme":"black","scoreQuestion":"","publicId":"ngygr8he8tjpy5yzefrjxenc4c","reviewsCount":6},"rating":{"newDesign":true,"max":5,"val":5},"photos":[],"moderated":true,"time":"4 сентября 2024","text":"Вообще, я постоянный гость стоматологического отделения. Интерьер меня не волнует, хотя многие его берутся описывать. Стоматолог Румянцева мне очень нравится, очень отзывчивая и компетентентная, насколько я могу судить. Из хирургов стоматологии, Платонов - очень благодарна за разрядку атмосферы и приятные манеры, особенно в такие стрессовые моменты, когда приходишь уже морально попрощавшись с зубом и со страхом осуждения. По-моему, он опытен и профессионально занимается удалением, даже в сложных случаях (мой, к сожалению был таким, по крайней мере для меня) умудряется успевать ещё поддержать и успокоить, когда сам прикладывает значительные усилия для удаления сложного зуба. В общем, хочу сказать, что благодарна врачам за их труд и то, как они справляются с таким потоком работы и негативом со стороны недовольных граждан. (насчёт Платонова, хочу добавить, что часто принимает быстрее, чем по записи, благодаря оперативной работе. и при мне принял вне очереди старенькую женщину 90+, был очень вежлив с ней, она даже шутила с ним. считаю это замечательным показателем человечности.)","fullText":"","textLanguage":"RU","textTranslations":{"EN":"In general, I am a regular guest of the dental department. I don't care about the interior, although many people undertake to describe it. I really like Rumyantseva's dentist, she is very responsive and competent, as far as I can tell. Of the dental surgeons, Platonov is very grateful for the relaxation of the atmosphere and pleasant manners, especially in such stressful moments when you come having already morally said goodbye to the tooth and with the fear of condemnation. In my opinion, he is experienced and professionally engaged in removal, even in difficult cases (mine, unfortunately, was like that, at least for me) he manages to still have time to support and calm down when he himself makes significant efforts to remove a complex tooth. In general, I want to say that I am grateful to the doctors for their work and how they cope with such a flow of work and negativity from dissatisfied citizens. (as for Platonov, I want to add that he often accepts faster than by appointment, thanks to operational work. and in front of me, he took an old woman of 90+ out of turn, was very polite to her, she even joked with him. I think this is a wonderful indicator of humanity.)","TR":"Genel olarak, ben dişhekimliği departmanının düzenli bir misafiriyim. Birçoğu onu tanımlamayı taahhüt etse de, iç mekanı umursamıyorum. Rumyantsev'in dişçisini çok seviyorum, anlayabildiğim kadarıyla çok duyarlı ve yetkin. Diş hekimliği cerrahlarından Platonov, özellikle bu kadar stresli anlarda, dişe ahlaki olarak veda ettikten ve yargılama korkusuyla geldiğinizde, atmosferin ve hoş tavırların yumuşaması için çok minnettarım. Bence, zor durumlarda bile (benimki maalesef en azından benim için böyleydi), zor bir dişi çıkarmak için önemli çabalar sarf ettiğinde hala desteklemeyi ve sakinleşmeyi başarabilen deneyimli ve profesyonel bir şekilde çıkarımla ilgileniyor. Genel olarak, doktorlara çalışmaları ve hoşnutsuz vatandaşların bu iş akışı ve olumsuzluklarıyla nasıl başa çıktıkları için minnettar olduğumu söylemek istiyorum. (Platonov'a gelince, operasyonel çalışma sayesinde bunu genellikle kayıttan daha hızlı kabul ettiğini eklemek istiyorum. ve yanımda 90+ yaşlı bir kadını sıra dışı kabul ettim, ona karşı çok kibardı, hatta onunla şaka yapıyordu. 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