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На этом Всё .\nКачество услуги \"маникюр\" на уровне начинающих мастеров: работа выполнена грязно, коррекция нарощеных - мастеру вообще неизвестная процедура.\nНе рекомендую салон Классика -Креатив👎","fullText":"","textLanguage":"RU","textTranslations":{"TR":"Salon uygun bir yerde, temiz ve rahattır. Hepsi bu kadar .\nAcemi ustalar düzeyinde \"manikür\" hizmetinin kalitesi: iş kirli bir şekilde yapılır, insanların düzeltilmesi genellikle ustanın bilinmeyen bir prosedürüdür.\nKlasik Yaratıcı salonu tavsiye etmiyorum","EN":"The salon is in a convenient location, clean and cozy. that's all.\nThe quality of the manicure service is at the level of novice masters: the work is done dirty, the correction of the extensions is an unknown procedure to the master.\nI do not recommend the Classic Creative salon"}},{"id":"J-8s6cRehF7m6Z88nTrTBcugjGsiTRVX","object":{"id":"/sprav/1131467906"},"author":{"name":"Елена","avatarId":"25817/lsqiM5Yyo5aRY188Shd5QAA4ps-1","url":"//reviews.yandex.ru/user/abpp2rvwrmj9m6aq0nfmy2jj20?utm_source=org&main_tab=org","level":"Знаток города 7 уровня","verified":false,"linkTheme":"black","scoreQuestion":"","publicId":"abpp2rvwrmj9m6aq0nfmy2jj20","reviewsCount":21},"rating":{"newDesign":true,"max":5,"val":5},"photos":[],"moderated":true,"time":"1 октября 2024","text":"Прекрасное место, приятная и толковая девушка администратор, все подскажет и расскажет и кофем угостит))) Делала в салоне мелирование и тонировку, все понравилось. Мастер отличный, знающий свое дело👍🏻 Однозначно, буду посещать в дальнейшем 🙏🏼♥️","fullText":"","textLanguage":"RU","textTranslations":{"TR":"Güzel bir yer, hoş ve anlayışlı bir kız resepsiyonist, size her şeyi söyleyip anlatacak ve size kahve ısmarlayacak))) Kabinde vurgulamalar ve tonlamalar yaptım, her şeyi beğendim. İşini bilen mükemmel bir usta👍🏻 Kesinlikle gelecekte ziyaret edeceğim♥♥️","EN":"A wonderful place, a pleasant and intelligent receptionist, will tell you everything and tell you and treat you to coffee))) I did highlights and tinting in the salon, I liked everything. The master is excellent, knows his job👍🏻 Definitely, I will visit in the future."}},{"id":"08gWgPUzgurMXGpt1YX1BgJpMf1PI0c6","object":{"id":"/sprav/1131467906"},"author":{"name":"Вера","avatarId":"65952/0d-6","level":"Знаток города 3 уровня","verified":false,"linkTheme":"black","scoreQuestion":"","publicId":"ub9nu18rjtqge60jd09u1xt9p8","reviewsCount":11},"rating":{"newDesign":true,"max":5,"val":1},"photos":[],"moderated":true,"time":"1 июля","text":"ОТЗЫВ больше ДЛЯ КЛИЕНТОВ, чтоб были в курсе как относятся к постоянным клиентам (я с 2018!) в салоне и нужно ли это Вам.. \nОх, вынудили меня написать этот отзыв. Я в продажах 20 лет, общалась по работе, и не только, с очень разным уровнем компаний, но ТАКАЯ СИТУАЦИЯ первый раз в моей практике! \nИ так). В апреле 2024, как и всегда, я обратилась по окрашиванию волос в салон и записалась первый раз к Павлу, тк «мой» мастер по окрашиванию переехал в другой город. Я ушла довольная с осветленными в холодных тонах после техники аиртач волосами, как и попросила сделать. После этого я больше ГОДа подкрашивала только корни (уточнив у Павла по краске для сохранения цвета..) и отращивала волосы. В начале июня 2025 я записалась второй раз к Павлу и попросила добавить немного светлых прядей по бокам возле лица и сзади в нижнем ряду, удлинив эти прядки немного вверх, тк хочу так же отпускать и показала пример на фото! Результат: цвет был темно-пепельно-русый почти на всю длину, что даже мои кончики волос забыли, что такое блонд. Павел заверил, что нужно время для желаемого результата, а темная тонировка смоется. Доверяя я оплатила. \nПри оплате администратор долго обслуживала меня и постоянно отвлекалась на другую клиентку (хотя я была первая и спешила), еще и про чек забыла..\nПроходит неделя и я, наконец, вижу РЕЗУЛЬТАТ окрашивания, который меня поверг в ужас с вопросом «КТО МНЕ ВЕРНЕТ МОИ ВОЛОСЫ?!»\nПряди были выбраны 1. не пойми каким образом и 2. разной толщины 3. по всей голове 4. чуть отступив от корня!!!! 5.Цвет прядей менялся по всей длине от темной-к светлой-рыжей-серой и наоборот. 6. Зачем-то были окрашены концы с пудрой и, конечно, они стали посеченными и отваливались (при окрашивании я думала концы на фольге отодвинуты были!). \nСразу сообщила (с подтверждением на фото) в салон о результате на волосах [Подтверждение моих слов на фото] и попросила как-то решить сложившуюся ситуацию, подчеркнув, что уже уехала из города на долгий период. На что ответ руководителя был (я ждала ответа 4 дня!), цитирую: «Нам необходимо лично оценить результат окрашивания, а не по фото, очень жаль что Вы сразу в салоне не сказали, что Вас не устроил результат. Мы бы хотели исправить данную работу и как только Вы сможете приехать в Донецк мы гарантируем исправление данной работы с большой скидкой.» До ответа руководителя админ просила фото волос, а в ответе они уже не нужны и сложности оценивания; и обратите внимание, что слов извинения в мою сторону нет и не было.. «Они» написали как «они» хотят.. В принципе, как и ситуация с другой клиенткой - все «кружили» над ней со словами «не нужно расстраиваться, можно переделать..» [При мне в тот день на соседнем кресле «мастер»- Влада покрасила девушке пряди и позже перекрашивали у другого мастера. Пожелание девушки было плавный переход краски на прядях, на что Влада ответила: “Я так и красила!».. ] В салоне, по всей видимости, не знают, что клиент приходит за желаемым результатом с первого раза и с пользой для волос! \nПоследствия на сегодняшний день (практически прошел месяц): я лишилась длины волос, тк пришлось остричь спаленные концы (нужно еще стричь, тк кончики продолжают путаются и отваливаться); уже 2 раза красила полностью волосы, тк видны полосы и всё равно они проявляются и прийдется опять красить.. За цвет, состояние кожи головы и волос уже молчу..\nОставила в «салоне» 7500, 00₽. За что?! \nЧто такое должное обслуживание и клиентоориентированность там не в курсе!\nДаже воды в этот раз не предложили за 3 часа нахождения в салоне! \nТолько и того, что фото удачных работ (мои волосы тоже есть в вк) публикуются для показухи.. \nДевиз салона — получить оплату, а дальше озвучивание внутренних правил салона. \nТолько какое отношение к их правилам имеет клиент Вы не узнаете, тк администраторЫ ЕленЫ (возможно их и две) и руководитель Наталья любят тишину в общении с требовательными клиентами и отвечают выборочно на поставленные вопросы или вообще молчат!","fullText":"","textLanguage":"RU","textTranslations":{"EN":"THE REVIEW IS more FOR CUSTOMERS, so that they are aware of how they treat regular customers (I have been since 2018!) in the salon and whether you need it.. \nOh, they forced me to write this review. I've been in sales for 20 years, and I've worked with very different levels of companies, but THIS is the first time in my practice! \nAnd so on). In April 2024, as always, I applied to a hair coloring salon and signed up for Pavel for the first time, because \"my\" coloring master moved to another city. I left happy with my hair bleached in cold tones after the airtach technique, as I asked to do. After that, for more than a year, I dyed only the roots (after checking with Pavel on the dye to preserve the color..) and grew my hair. At the beginning of June 2025, I signed up with Pavel for the second time and asked him to add some light strands on the sides near the face and back in the bottom row, extending these strands a little upwards, I want to let them go the same way and showed an example in the photo! The result: the color was dark ash-blond for almost the entire length, so that even my hair tips forgot what blonde is. Pavel assured that it would take time for the desired result, and the dark tinting would wash off. Trusting, I paid. \nWhen paying, the receptionist served me for a long time and was constantly distracted by another client (although I was the first and in a hurry), and she also forgot about the receipt..\nA week passes and I finally see the RESULT of coloring, which horrified me with the question \"WHO WILL GIVE ME BACK MY HAIR?!\"\nThe strands were chosen 1. I don't understand how and 2. different thicknesses 3. all over my head 4. slightly retreating from the root!!!! 5. The color of the strands changed along the entire length from dark to light-red-gray and vice versa. 6. For some reason, the ends were painted with powder and, of course, they became split and fell off (when coloring, I thought the ends on the foil were pushed back!). \nI immediately informed the salon (with confirmation in the photo) about the result on my hair [Confirmation of my words in the photo] and asked them to somehow resolve the situation, emphasizing that I had already left the city for a long period. To which the supervisor's response was (I waited 4 days for an answer!), I quote: \"We need to personally evaluate the result of coloring, and not by photo, it's a pity that you didn't immediately say at the salon that you were not satisfied with the result. We would like to fix this work and as soon as you can come to Donetsk, we guarantee the correction of this work with a big discount.\" Before the head's response, the admin asked for a photo of the hair, and in the response they are no longer needed and difficult to evaluate; and please note that there are no words of apology in my direction.. \"They\" wrote as \"they\" want.. Basically, just like the situation with the other client, everyone was \"circling\" over her with the words \"no need to get upset, you can redo it..\" [In front of me that day in the next chair, the \"master\"- Vlada dyed the girl's hair and later had it repainted by another master. The girl's wish was a smooth transition of paint on the strands, to which Vlada replied: \"I painted it that way!\".. ] The salon, apparently, does not know that the client comes for the desired result the first time and with benefits for the hair! \nThe consequences for today (almost a month has passed): I lost the length of my hair, because I had to cut the burnt ends (I still need to cut, because the tips continue to get tangled and fall off); I've already dyed my hair completely 2 times, because the stripes are visible and they still show up and I'll have to dye again.. I am already silent about the color, condition of the scalp and hair..\nI left 7,500. 00rubles in the \"salon\". For what?! \nThey don't know what proper service and customer orientation are!\nThey didn't even offer water this time for 3 hours in the salon! \nThe only thing is that photos of successful works (my hair is also on VK) are published for show.. \nThe salon's motto is to receive payment, and then to announce the internal rules of the salon. \nBut you won't find out what the client has to do with their rules, because Elena's administrators (there may be two of them) and Natalia's supervisor like silence when dealing with demanding clients and answer questions selectively or are silent at all!","TR":"MÜŞTERİLER için daha fazla inceleme, böylece düzenli müşterilere nasıl davrandıklarını bilsinler (2018'den beri buradayım!) kabinde ve buna ihtiyacınız olup olmadığı.. \nOh, beni bu incelemeyi yazmaya zorladılar. 20 yıldır satıştayım, iş için iletişim kurdum ve sadece çok farklı düzeylerde şirketlerle değil, bu durum uygulamamda ilk kez böyle bir durum! \nVe böylece). Nisan 2024'te, her zaman olduğu gibi, saç boyamayla ilgili olarak salona döndüm ve ilk kez Pavel'e kaydoldum, çünkü «benim» boyama ustam başka bir şehre taşındı. Airtach tekniğinden sonra soğuk tonlarda aydınlanmış saçlarımdan memnun kaldım, yapmamı istediğim gibi. Bundan sonra, bir yıldan fazla bir süredir sadece köklere rötuş yaptım (rengi korumak için boya konusunda Pavlus'a danıştım..) ve saçlarını uzattı. Haziran 2025'in başında Pavlus'a ikinci kez kaydoldum ve yüzüme yakın yanlara ve alt sıranın arkasına biraz açık renkli teller eklememi istedim, bu telleri biraz yukarı doğru uzattım, çünkü aynı şeyi bırakmak istiyorum ve fotoğrafta bir örnek verdim! Sonuç: Renk neredeyse tüm uzunluğu boyunca koyu küllü sarışındı, saç uçlarım bile sarışının ne olduğunu unutmuştu. Pavlus, istenen sonucun zaman alacağına ve koyu renk tonunun yıkanacağına dair güvence verdi. 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Kızın dileği, Vlada'nın cevapladığı tellerdeki boyanın yumuşak bir geçişiydi: “Ben de boyadım!».. ] Salonda, görünüşe göre, müşterinin istediği sonucu ilk seferinde ve saça fayda sağlamak için geldiğini bilmiyorlar! \nBugüne kadarki sonuçlar (neredeyse bir ay geçti): saçımın uzunluğunu kaybettim, çünkü yanmış uçları kesmek zorunda kaldım (hala kesmem gerekiyor, çünkü uçlar karışmaya ve düşmeye devam ediyor); Saçlarımı 2 kez tamamen boyadım, çünkü çizgiler görülebilir ve yine de ortaya çıkıyorlar ve tekrar boyamam gerekecek.. Saç derisinin ve saçın rengi, durumu için zaten sessizim..\n\"Salonda\" 7500, 00₽bıraktım. 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