--- metadata: - name: generator content: Diplodoc Platform v5.63.0 - property: og:type content: article - property: article:section content: Без рубрики - property: og:title content: How to connect and use plugins - property: article:tag content: Instructions alternate: - https://www.yandex.ru/support/tracker/en/user/plugin-catalog.md - https://www.yandex.ru/support/tracker/ru/user/plugin-catalog.md - href: https://www.yandex.ru/support/tracker/en/user/plugin-catalog.md type: text/markdown title: Markdown version - href: https://www.yandex.ru/support/tracker/en/llms.txt rel: describedby --- > **Documentation Index:** Fetch the complete configuration index at https://www.yandex.ru/support/tracker/en/llms.txt # How to connect and use plugins A plugin is an extension that adds new features to Tracker that are not included in the standard set of capabilities. For example, a new interface element, an integration with an external system, or an AI assistant. With plugins, users can solve narrow or team-specific tasks on their own without waiting for the required features to be implemented in the Tracker service core. Not only the Tracker team can create plugins for Tracker. Third-party developers can also create plugins for their organization's employees or add them to the public catalog to share their plugins with all Tracker users. You can find and enable useful plugins in the catalog. Plugins are divided into categories, while search and filters help you find a solution for a specific task. The rating and number of installations show how popular the plugin is among other users. If there is no ready-made solution, you can develop your own plugin. [How to create a plugin](https://www.yandex.ru/support/tracker/en/plugins/one-pager.md) Before connecting plugins, review the [Terms of Use for the Yandex 360 services plugin catalog](https://yandex.ru/legal/360_plugin_termsofuse/ru/). ![](../_assets/plugins-cat.png =700x){.border-yes} _Plugin catalog_ Before a plugin in the catalog becomes available for users to connect, the Tracker administrator must add it to the organization. If the plugin you need is not yet available, you can [request its connection](#request-plugin). You can enable a plugin for yourself, for a queue, or both at the same time: - **For a queue** — if you are the queue owner or administrator, you can connect a plugin to it. The plugin will work in all issues of the selected queue and will be available to all team members. - **For yourself** — the plugin will only be available to the users who connected it, in their browser. Any employee can connect a plugin for themselves. {% note warning "" %} The platform isolates plugins and limits their capabilities with the granted permissions. The plugin performs actions on behalf of the user and cannot access Tracker data that the user does not have access to. {% endnote %} ## How to connect a plugin for yourself {#plugins-for-users} {% note info "" %} If the plugin has not been added to the organization yet, you will see **Request** instead of **For me**. [How to request a plugin connection](#request-plugin) {% endnote %} 1. In the left panel, select **Plugins**, then click **Plugin catalog** at the top of the page. 1. Find the plugin you need using search or in the list of categories. 1. Click the plugin card to view the details. 1. Click **For me**. The plugin is activated and ready to use in the Tracker interface. You can also enable a plugin directly from the list. To do this, click the connection button on the plugin card. ## How to connect a plugin to a queue {#plugins-for-queue} {% note info "" %} You can only connect a plugin to queues where you have administrator rights. If the plugin is not yet added to the organization, you will see the **Request** button instead of the connection button. [How to request a plugin connection](#request-plugin) {% endnote %} 1. In the left panel, select **Plugins**, then click **Plugin catalog** at the top of the page. 1. Find the plugin you need using search or select it from the list of categories. 1. Click the plugin card to view the description. 1. In the upper-right corner, click ![](../_assets/svg/actions.svg). The **Connection settings** page opens. 1. Under **Queues**, click **Enable**. 1. In the window that opens, enter the name or key of the queue in the search field and select it from the list. 1. Click **Add**. ![](../_assets/plugin-connect-queue.png =650x){.border-yes} ## How to request a plugin connection {#request-plugin} If the plugin you need is not yet added to the organization, request its connection from the Tracker administrator. 1. In the left panel, select **Plugins**, then click **Plugin catalog** at the top of the page. 1. Find the plugin you need using search or in the list of categories. 1. Click the plugin card to open its page. 1. Click the **Request** button. 1. If necessary, add a comment for the administrator, for example, what task the plugin is needed for. 1. Click **Submit**. The plugin status will change to **Requested**, and the button will change to **Request sent**. You will receive a notification when the administrator reviews the request. You can also click the **Request** button directly from the list without opening the plugin page. ## How to disable a plugin for yourself {#remove-for-user} 1. In the left panel, select **Plugins**, then click **Plugin catalog** at the top of the page. 1. Select the **Connected for me** filter. 1. Find the connected plugin and open its page. 1. Click **Disable**. ## How to disable a plugin in a queue {#remove-for-queue} 1. In the left panel, select **Plugins**, then click **Plugin catalog** at the top of the page. 1. Find the plugin and click its card to open the plugin page. 1. Click the ![](../_assets/svg/actions.svg) icon in the upper-right corner. The **Connection settings** page opens. 1. In the list of queues, find the queue you need and click the **✕** icon next to it. ## How to rate a plugin {#rate-plugin} Ratings and reviews from other employees help you choose a proven plugin. The catalog and plugin page display the average rating, number of reviews, and number of installations. 1. In the left panel, select **Plugins**, then click **Plugin catalog** at the top of the page. 1. Find the plugin you want to rate and open its page. 1. Click **Rate**. 1. Select the number of stars from 1 to 5 and add a comment if necessary. 1. Click **Rate**. ![](../_assets/plugin-page.png =700x){.border-yes} ## Contact the plugin developer {#contact-developer} 1. In the left panel, select **Plugins**, then click **Plugin catalog** at the top of the page. 1. Find the plugin you need and open its settings page. 1. On the right, find the **Contacts** block and click the link to send a message to the plugin developer.